TESTIMONIAL

Just great people to work with…true family thing

Just exploring some options when I went in, Responsive in every aspect...they made the deal happen. Totally straightforward people! I would not hesitate to go back to them for any changes in my vehicle needs.

Mr.

We got a great car at a good price at Rocha Family Auto Sales. A good local business that is easy to work with. Thanks Guys! Reference: www.rochafamilyautosales.com

Subaru Forester

Bought a Subaru Forester. It has been a great vehicle and I wouldn't buy a vehicle anywhere else. Fair, honest, and treats you just like family! Thank you so much Rocha Family Auto.

Joseph K.

I have owned a limited number of vehicles in life, and this was actually the first time I bought a new used car from a dealer. I had been reviewing auto sales options online and in-person and after seeing an earlier year Toyota Prius online with excellent mileage, I decided to head over in person. There are several things I like about Rocha Auto Sales: (1) There was no pressure. I had a good idea of the types, design, and colors I was looking for and I was free to look around on my own; (2) I asked several questions and they clearly communicated the answers to each one; (3) Once I decided to go for it, the purchasing process was smooth and they made it as easy as possible; (4) In addition, all staff including Mitchel, Austin, and Michael Jr. & Sr. took the time to respond to basic auto, contractual, and maintenance questions I had days and even many weeks later. In the process of transferring the official title, a VIN # error involving only one # made by an outside unknown source delayed that process for six months (possibly pandemic-related delay), but I was able to have the auto license sign renewed every 45 days in-person. Rocha Staff were helpful, we were all patiently waiting, and finally Owner Michael Sr. ended the delay by finding an opening and driving the car over to Tacoma for an appt. for its review and certification. Not only that, but Michael Sr. also filled the gas tank and purchased an electronic backup key for me which was totally unexpected and extremely beneficial. My car runs like a charm. From my experience, these people are helpful, responsible, personable, willing to take time to meet customer needs, and honest and direct about their product (pros & cons). I would definitely consider buying from them again or recommending Rocha Auto Sales. It's clear they want people to feel comfortable and content with their purchase.

Good Experience

Very friendly and genuine. They never made us feel as though we were rushed and they have kept their word every step of the way. We had a minor issue with tires a couple of weeks after the sale and they took the time to help us out. The vehicle we bought from them is everything they advertised. If you want to look for a vehicle without feeling the pressure and hassle of a sales person breathing down your neck, this is the place to go. We will definitely check out Rocha Family Auto when we need another vehicle.

Ms.

The people there are super friendly. I was worried because of my credit, but the guys there worked literally hours on getting me in the car that I wanted. Had all of that work they did not pan out they were still going to drive me home. Thankfully that wasn't the case and I drove off the lot in my brand "new-to-me" Nissan Murano. I would recommend these guys to anyone friend, family, or stranger. I was extremely happy I went to them instead a larger car dealership. This is a family run business that made me feel like part of the family.